Supported Versions Table (for instructions to determine your client see below):
| Client (email program) | Platform | Supported | Notes |
| Outlook Web App | Web | Yes | Use new webmail: https://outlook.office.com |
| Outlook 365 | Windows/Mac | Yes | |
| Outlook 2016/2019 | Windows/Mac | Yes | |
| Outlook 2013 and earlier | Windows/Mac | No | Contact AskOtago |
| Outlook | iOS | Yes | You will need to remove and re-add your account as shown here |
| Outlook | Android | Yes | You will need to remove and re-add your account as shown here
|
| Built-in Mail | iOS 11 and later | Yes | You will need to remove and re-add your account as shown here
|
| Built-in Mail | iOS 10 and earlier | No | The Outlook client may be supported. |
| Built-in Mail | Android | No | Outlook client required. |
| Built-in Mail | Mac OS 10.14 and later | Yes | |
| Built-in Mail | Mac OS 10.13 and earlier | No | Use webmail: https://outlook.office.com |
| Thunderbird | All | Limited. | Thunderbird is not specifically supported by the University but can be setup to work from version 78.
Or use webmail: https://outlook.office.com |
If you’re unsure which versions of Outlook/Mail you are using, you can follow the instructions for your Operating System and client below:
