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Thunderbird

Note: These instructions have only been tested on Thunderbird 78 or later which supports OAuth2 modern authentication.

Thunderbird Setup

  1. Launch Thunderbird to bring up the main Thunderbird interface.
    1. If you have other accounts configured, you can navigate here by clicking on Local Folders on the lefthand side. Select Email under the “Setup Another Account” section in the main window.
  2. On the Mail Account Setup window, enter information into the available fields as listed below and select Configure manually…
    1. Your name: Your name as you’d like it to appear
    2. Email Address: Your Otago email address
    3. (Important) Password: Do not enter in your password on this login screen. Only enter your email address and name.
  3. Enter information into the available fields as shown below and then select Advanced config
  4. INCOMING
    1. Protocol: IMAP
    2. Server: outlook.office365.com
    3. Port: 993
    4. SSL: SSL/TLS
    5. Authentication: Normal password
    6. Username: Your university username in the format username@registry.otago.ac.nz
  5. OUTGOING
    1. Server: smtp.office365.com
    2. Port: 465
    3. SSL: SSL/TLS
    4. Authentication: Normal password
    5. Username: Your university username in the format username@registry.otago.ac.nz
  6. Select OK
  7. In the “Server Settings” tab change “Authentication method:” to OAuth2
  8. Go to the “Outgoing Server (SMTP)” tab, select your Otago account and select Edit…
  9. Change “Authentication method:” to OAuth2 , ensure connection security is STARTTLS and that the username is username@registry.otago.ac.nz. Select OK.
  10. Restart Thunderbird.
  11. You will be prompted to sign in with your university password, enter it and select Sign in

Important: Please complete the following steps before using your Thunderbird client.

Reconfigure folder mapping:

Clients configured using Microsoft Exchange protocol use different folders for some of the primary mail folders. For consistency, we highly recommend that you configure Thunderbird to use these same folders. This will make it less confusing if you also use the web client for Office 365 or a different desktop client that is using the Exchange protocol.

  1. Right-click on your Office 365 account and select Subscribe… from the drop-down menu.
  2. Place a check-mark within the box next to each of these folders: “Drafts | Deleted Items | Sent Items”.
  3. Select Subscribe.
  4. Select OK.
  5. Right-click on your Office 365 account and select Settings from the drop-down menu.
  6. In the “Server Settings” tab, change “When I delete a message:” to “Move it to this folder: Deleted Items”. (Note: If you do not see the option for Deleted Items restart Thunderbird and try again)
  7. In the “Copies & Folders” tab, change “Place a copy in:” to  “Other: Sent Items”.
  8. In the “Copies & Folders” tab, change “Keep draft messages in:” to “Other: Drafts”.
  9. Restart Thunderbird

 

Disable the adaptive junk mail controls:

Office 365 server side junk/spam filtering is already enabled for all Office 365 accounts.

  1. Right click on the email address you just configured in the left-hand pane and select Settings.

  1. In the “Junk Settings” tab, uncheck the box for Enable adaptive junk mail controls for this account.

  1. Restart Thunderbird.