Knowledge Forum Trouble-shooting

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If you are having trouble logging into KF, try the suggestions below from Ken Pullar our KF Technical Support person.

We have had some feedback to say that some of you are having problems logging in in the enhanced version of the software…

Students should check (as well as making sure ‘popups’ from are allowed on the
particular browser they’re using
), that Java (latest version) has
been installed (get it from ).

The problem is very, very likely to be one of these 2 issues  – if students have no joy
sorting it out they can call Ken directly (03 4468533 or 027 4468532) and he
may be able to help. Alternatively, email us at or email Ken directly at

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