Look at your online account for an accurate overview
What you see on a particular machine is not a complete picture. Remember to go online and view your folders/files in your Syncplicity account to get a clear idea of the whole situation.
ITS Service Desk
If you run into difficulties anywhere along the way, log a call with the ITS Service Desk. When you do, search your computer for “syncplicity log” and send the log to them.
ITS FAQs
If you’d like to try to find the answer yourself, there are quite a few FAQs already available.
Syncplicity web site
Find out how to use it directly from the company.