Student Support Hub
Student Care Hub
The Student Care Hub is the central point of contact for support and information for all students enrolled in the University of Otago, regardless of programme or location.
Within the Faculty of Medicine, student support is delivered through a coordinated, faculty-wide Student Care Coordinator model across all campuses. This strengthens consistency and responsiveness while maintaining local, relationship-based support.
This model supports the Te Kaupeka o Whaiora strategy and aligns with the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 and relevant medical accreditation requirements relating to student wellbeing, safety, and access to appropriate support services.
Student Care Coordinators
Each campus has a dedicated Student Care Coordinator:
- Christchurch: Sheila Mark
- Dunedin: Ayla Hawkins
- Wellington: Dr Lori Leigh
Students based with the Centre for Rural Health are supported through the Christchurch Student Care Coordinator.
You can request support from the Faculty of Medicine Student Care hub by completing a support request, or via the dedicated Student Care emails:
- Christchurch – fom-c.studentcarehub@otago.ac.nz
- Dunedin – fom-d.studentcarehub@otago.ac.nz
- Wellington – fom-w.studentcarehub@otago.ac.nz
For more information about the services offered please use the location based links below:
For student enrolled at the Dunedin/Ōtepoti campus click here
For students enrolled at the Christchurch/Ōtautahi campus click here
For students enrolled on the Wellington/Te Whanganui-a-Tara click here
Please be aware that for non-urgent requests, we will reply to you within 3 working days.
If you request is urgent, please contact AskOtago (0800 80 80 98) who will be able to connect you to the appropriate service.