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How to Install and Run the Student Desktop Receiver

In this step-by-step guide we show you how to install the Citrix Receiver so you can use all the features of the Student Desktop on your own computer.

How to Install

  1. Download Citrix Receiver from Citrix
    PC

    Mac
    For Big Sur: Download Citrix Receiver for Mac 1910.2
    For Catalina: Download Citrix Receiver for mac 1912
  2. Install the Receiver by running the downloaded file and following the installer instructions.

How to Start the Student Desktop

Once the Citrix Receiver is installed, just open it and choose the Student Shared Desktop icon whenever you want to use it.


The information below may be out of date but please use it if it works for you. Note that the experience of installing and running Citrix varies depending on Mac, PC browser, computer setup etc so your experience may vary.

In this step-by-step guide we show you how to install the Citrix Receiver so you can use all the features of the Student Desktop on your own computer.

How to Install CITRIX RECEiver Go to the Citrix website at www.citrix.com/products/receiver

  1. Click Download Receiver to download
  2. Install the Receiver by running the downloaded file and following the installer instructions
  3. Once installed, open the Citrix Receiver and click Set Up Account in the main window
  4. In Add Account type: student.desktop.otago.ac.nz
    Screenshot of text box showing server address student.desktop.otago.ac.nz
  5. Enter your student username and password
    Setup username and password box showing fake account bonja007
  6. If you get an error message asking for a “domain”, enter student\yourusername
    Make sure you put the \ the right way round!
    Username and password box showing fake username student\bonja007
  7. If given the option, choose Student Desktop Lock
    Dialog box showing Student Desktop Lock selected
  8. If the above box does not appear, click the Plus symbol > All Applications > Student Shared Desktop
    Screenshot showing the menu under the plus sign to choose all applications and student shared desktop
  9. Click Student Shared Desktop to start using the Student Desktop
    Screenshot showing the Student Shared Desktop icon in Receiver

How to Start the Student Desktop

Once the Citrix Receiver is installed, just open it and choose the Student Shared Desktop icon whenever you want to use it.
Screenshot showing the Student Shared Desktop icon in Receiver