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How to Connect to WiFi – New to Otago


Once you have course declared you will be able to connect to both UO_WIFI and UO-STUDENT. 

UO_WIFI is our future-state network. It is faster and should be the preferred choice when available.

WiFi is available all over campus at these locations.

See here for help and more information about connecting to wifi.

How To Connect

Apple Laptop Video Instructions

Apple Laptop Image Instructions

  1. Click on the WiFi icon at the top right hand corner of your computer

  2. Select either UO_WIFI or UO-STUDENT

  3. Enter your student username and password (if you do not know what your username is click here for instructions on finding out essential information)

  4. Verify the network certificate by clicking on "Continue"

  5. If it is your first time connecting to that network it will then prompt you for your computer's username and password

  6. Check that you are connected to the network

Windows Laptop Video Instructions

Student with a Windows Laptop

  1. Click on the WiFi icon located at the bottom right hand corner.
  2. Select either UO_WIFI or UO-STUDENT and click "Connect".
  3. Enter your University of Otago username and password combination.
  4. If prompted with "Continue connecting?" click "Connect".
  5. Check that you are connected to the network.

Android Phone Video Instructions

Android Phone Image Instructions

Keep in mind that different Android devices may have different interfaces. The device we used in the videos and images is a Samsung phone running Android 5.0 (Lollipop). Do not panic if your device does not look the same as the one used for the video or images, follow the overall concept of the steps and you should get the same result.

  1. Go to your phone's "Settings"

  2. Make sure that your Wi-Fi is turned on and go into the "Wi-Fi" settings

  3. Select the network you want to connect to (UO_WIFI or UO-STUDENT). We will use UO-STUDENT as an example here but you can connect to UO_WIFI using the same instructions.

  4. If it is your first time connecting to the University Wi-Fi network you will be prompted for some details. Make sure that the following details are correct:
    1. EAP Method: PEAP
    2. Phase 2 authentication: MSCHAPV2
    3. CA certificate: Unspecified, None or No Certificate
    4. Identity: Your University of Otago username
    5. Enter Password: Your University of Otago password

  5. Hit the "Connect" button and make sure that you are connected to the Wi-Fi

Apple Cellphone Video Instructions

Apple Cellphone Image Instructions

  1. Go to your settings menu

  2. Click on the "Wi-Fi" option

  3. Select either UO_WIFI or UO-STUDENT

  4. Type in your student username and password

  5. If it is your first time connecting to these networks it will ask you to trust a certificate. Click on Trust at the top right hand corner.

  6. Verify that you are connected to the internet.

I’m At a Residential College, How Do I Connect?

If you’re at a University of Otago residential college, you will be able to connect to the networks as described at the top of this page

The University colleges are: Aquinas, Arana, Carrington, City, Cumberland, Hayward, Studholme, Te Rangi Hiroa, Toroa, University and Abbey

The following associated colleges have different ways to connect to the WiFi:

Coming soon!
Please see St. Margaret's College staff for instructions
Coming soon!
Coming soon!

Connecting to Eduroam

If you are a visiting student from a university that is in the Eduroam program, you can connect to the Eduroam network accessible throughout the University of Otago campus.

Each University uses a different set of credentials to connect to Eduroam, therefore you will need to find out what your home University uses to login to Eduroam. A Google search with the keywords “Eduroam” and the name of your home university should do the trick, but if it doesn’t then you will have to contact your home University IT support or come and see Student IT located at the Central Library of the University of Otago.

Read the University of Otago ITS Eduroam webpage for how to set up the Eduroam network at the University of Otago.