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File Recovery


It is very important to regularly save and backup your files in more than one place. However we can occasionally find ourselves in a position where we have lost a file and need to get it back.

The Basics

  • Don’t shut down your computer.
  • Check that the file is not in your recycle bin or trash.
  • Check recently opened documents.

More Advanced

  • If you file was written in Microsoft Word, Excel, or Power Point open the corresponding editor.
  • Choose Open or Open Other Documents.
  • Scroll to the bottom of the page and click Recover Unsaved Documents.

Still No Luck?

  • If you have not managed to locate your file, there is still a chance we can recover it for you.
  • Keep your computer turned on until you can come to the Student IT help desk, in the central library.
  • If you are unable to come in, or are off-campus, feel free to contact us and we will do our best to walk you through our file recovery process.