{"id":190,"date":"2016-03-07T12:21:55","date_gmt":"2016-03-06T23:21:55","guid":{"rendered":"https:\/\/blogs.otago.ac.nz\/ereserve\/?page_id=190"},"modified":"2018-02-28T13:27:17","modified_gmt":"2018-02-28T00:27:17","slug":"description-breaks-link","status":"publish","type":"page","link":"https:\/\/blogs.otago.ac.nz\/ereserve\/staff\/problems-for-staff\/description-breaks-link\/","title":{"rendered":"Description breaks link"},"content":{"rendered":"<p>If you see one of these error messages:<\/p>\n<p><a href=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/staff-Bb-error-message.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-235 size-medium\" src=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/staff-Bb-error-message-300x194.jpg\" alt=\"staff Bb error message\" width=\"300\" height=\"194\" srcset=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/staff-Bb-error-message-300x194.jpg 300w, https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/staff-Bb-error-message-463x300.jpg 463w, https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/staff-Bb-error-message.jpg 548w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/student-Bb-error-message.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-234 size-medium\" src=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/student-Bb-error-message-300x109.jpg\" alt=\"student Bb error message\" width=\"300\" height=\"109\" srcset=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/student-Bb-error-message-300x109.jpg 300w, https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/student-Bb-error-message-500x182.jpg 500w, https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/student-Bb-error-message.jpg 548w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Students should <a href=\"mailto:ereserve@otago.ac.nz?Subject=Reporting%20issue%20with%20eReserve\">report the problem<\/a>. INCLUDING the paper code, e.g. CHTH102 or POLS104.<\/p>\n<p>Staff with access to the paper in Blackboard can fix it as below. It only affects certain browsers and users&#8217; configurations so you may find most students can access the reading list without any problems.<\/p>\n<p>The problem is a known (and at this stage un-fixable) issue in Blackboard. If you add a description under the eReserve link then the description must not include any line breaks or other formatting, such as bullet points, numbering, italics, etc.<\/p>\n<p>For example, this will work fine:<\/p>\n<p><a href=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/plain-text-description.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-192\" src=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/plain-text-description.png\" alt=\"plain text description\" width=\"906\" height=\"502\" srcset=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/plain-text-description.png 906w, https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/plain-text-description-300x166.png 300w, https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/plain-text-description-500x277.png 500w\" sizes=\"auto, (max-width: 906px) 100vw, 906px\" \/><\/a><\/p>\n<p>But this does not:<\/p>\n<p><a href=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/dont-enter-line-breaks.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-193 aligncenter\" src=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/dont-enter-line-breaks.png\" alt=\"don't enter line breaks\" width=\"527\" height=\"155\" srcset=\"https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/dont-enter-line-breaks.png 527w, https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/dont-enter-line-breaks-300x88.png 300w, https:\/\/blogs.otago.ac.nz\/ereserve\/files\/2016\/03\/dont-enter-line-breaks-500x147.png 500w\" sizes=\"auto, (max-width: 527px) 100vw, 527px\" \/><\/a><\/p>\n<p>So, edit your description to remove any special formatting or remove it completely to be absolutely sure.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you see one of these error messages: Students should report the problem. INCLUDING the paper code, e.g. CHTH102 or POLS104. Staff with access to the paper in Blackboard can fix it as below. It only affects certain browsers and users&#8217; configurations so you may find most students can access the reading list without any [&hellip;]<\/p>\n","protected":false},"author":5701,"featured_media":0,"parent":188,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-190","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.otago.ac.nz\/ereserve\/wp-json\/wp\/v2\/pages\/190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.otago.ac.nz\/ereserve\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.otago.ac.nz\/ereserve\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.otago.ac.nz\/ereserve\/wp-json\/wp\/v2\/users\/5701"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.otago.ac.nz\/ereserve\/wp-json\/wp\/v2\/comments?post=190"}],"version-history":[{"count":0,"href":"https:\/\/blogs.otago.ac.nz\/ereserve\/wp-json\/wp\/v2\/pages\/190\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/blogs.otago.ac.nz\/ereserve\/wp-json\/wp\/v2\/pages\/188"}],"wp:attachment":[{"href":"https:\/\/blogs.otago.ac.nz\/ereserve\/wp-json\/wp\/v2\/media?parent=190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}