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It says I have to pay for access

In eReserve we will never link to anything you have to pay for. Probably the problem is just that we need to update the link so that the website recognises you as an authorised Otago user.

Report it to us at and include in your email:

  1. the link that isn’t working
  2. the name of the reading, article or ebook
  3. and the paper you’re trying to access it for.

You can try to fix this issue yourself by adding the following prefix to your URL in your browser’s address bar. Please still report it so we can fix it for other students.

Added to the URL, this will log you into the Library’s services.

In other words, if you have this:

Add the prefix so you have this: