We would like to announce the upgrade of Blackboard for 2016. We have scheduled the upgrade to happen between 5pm Thursday 17 November until 9am Monday 21 November. This will mean that there will be no access to Blackboard during this timeframe.
This upgrade to Blackboard includes several behind the scenes improvements including a fix to the recent slow processing times for SafeAssign reports.
ITS is pleased to announce that on Wednesday, June 24, 2015 the user and paper management system running Blackboard is to be upgraded. The availability of Blackboard during this time will not be effected. Below are a list of changes you may notice following the upgrade:
- Role based email addresses
From June 24 onwards the use of official University of Otago usernames will be enforced in Blackboard. This means the email address linked to your username will be used. For example if you’re currently using an role based email address like firstname.lastname@example.org this will be updated to your personal email address: email@example.com. Please contact the ITS Service Desk for help forwarding your email from your personal address to your role based email address.
- More frequent updates
From June 24 onwards updates to Blackboard will happen every 15 minutes between 7am and 8pm. This means if you add a staff member to your paper they will have access within 15 minutes between 7am and 8pm, currently updates happen four times a day.
Blackboard Staff Administration will be unavailable Wednesday, June 24, 2015.
This is the system staff use to manage staff user access to Blackboard papers
If you have any questions please contact the ITS Service Desk.
On Thursday 19 March the SafeAssign servers in the US will undergo maintenance. During this time SafeAssign will be unavailable, submissions to SafeAssign will not be processed and reports will be delayed. If you try to access SafeAssign during this timeframe you will see an error.
This work is being completed by Blackboard and is outside of ITS’s control.
Please contact the ITS Service Desk (firstname.lastname@example.org) if you have any questions regarding this outage.